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Professional Hosting 1, 2 and 3
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There were 12 questions found in this category:
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 Are there any tutorials for these "Professional Hosting" plans?
Yes!Please check the following link for many tutorials:http://www.webcity.com.au/video_tutorials.php
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Are you running PHP as a module?
No, we are running PHP through CGI which means that your scripts
must not have permissions higher than 755. If any of your scripts
tell you to change your .php files to permission 777 you can ignore
this.Also, because of the way phpsuexec works you will no longer
be able to place PHP direc...
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Do you have a list of the installed Perl Modules?
As of June 2005, we have the following perl modules installed: CwdCwdlib rereDynaLoader BBByteLoader EncodeEncodeFcntl GDBM_FileGDBM_FileNDBM_File SafeSafeops POSIXPOSIXSocket StorableStorablethreads ErrnoErrnoDevel::PPPort Devel::PeekDevel::PeekFile::Glob File::SpecFile::SpecFile::Spec::OS2 Fi...
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Help! I have lost some of my data! Can I get it back?
You are able to run your own backups via the cpanel interface that is provided to you at https://www.yourdomain.com.au:2083/
If you have not performed your own backups, there is a chance we can get your data back for you. The following options are available but please keep in mind we do not g...
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How can I see the files I have uploaded before I redelegate to Webcity?
You can view them using a URL that looks like:
http://servername.webcity.com.au/~usernameFor example, if your username is "mod4423" then you should put into your browser:http://servername.webcity.com.au/~mod4423
Unfortunately, there is no way to tell what server you hosted on, so
you wi...
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How do I delegate my domain to Webcity?
In your welcome email, you most likely saw a section like:
"To ensure your web hosting works correctly, you will need
to delegate* your domain to the following nameservers:
ns1.webcity.com.au
ns2.webcity.com.au"
If you registered your d...
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How do I upgrade or downgrade my account?
There are two ways you can do this:
Send a signed fax request into 02 9715 3244
Email accounts@webcity.com.au with your account details and a request to upgrade to a higher professional plan.
It is not possible to downgrade your account.
Please note that it is not possible to up...
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I've forgotten my password, can I get a new one?
Yes, there is a feature that allows you to have a new password sent out to you.
Log into your cpanel as usual:
https://www.yourdomain.com.au:2083/
or
http://www.yourdomain.com.au:2082/
When it prompts you for a username/password just click on Cancel.
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What are parked domains?
Parked domains are extra domains that point to your existing hosting account. This can be used to make an alias for your current account. To set this up, you must be on the Professional 2 or higher plans, you will then login to cPanel, and add the domain in the "Parked Domains" section.
After you...
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What do I do if I want an SSL certificate for my site? (Professional Hosting)
Buying a new certificate from webcityLog into your Cpanel at: https://www.mydomain.com.au:2082/You will need to create your own Private Key (KEY) and Certificate signing request (CSR) using the SSL Manager link in your Cpanel Interface.Once you have done this, you can purchase the certific...
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What version software are you running?
Note that if you do not have an active account with us the links will not work.
As of January 2007 we are running:
Operating system Linux Service Status Click to View Machine Type i686 Apache version 1.3.37 (Unix) PERL version 5.8.4 Path to PERL /usr/bin/perl Path to sendmail /usr/sbin/sendm...
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Which folder should I upload files to?
You should upload your files into the /public_html directory. If you place your files anywhere else, they will not be shown. You can find tutorials on uploading your website here:http://www.webcity.com.au/video_tutorials.phpMake sure that you delete or overwrite the default.html file that is already...
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