Webcity Logo
Self-Help Knowledgebase


Knowledgebase Home > DOMAINS > .com .net .org .biz .info domains Knowledgebase Home


Search the Knowledgebase Browse by Category
View Questions by Category:
Delegation/Redelegation (3)Domain transfer and renewal (12)
.com .net .org .biz .info domains
There were 5 questions found in this category:
  1. Can I transfer a gTLD domain if it is expired?
    No. Unfortunately gTLD domains cannot be transferred away from or to Enetica (Webcity's registrar) or any registrar once they have expired. If a gTLD (.com .net .org .biz .info) is expired it must be renewed for at least 1 year with the registrar or domain service provider that it is registered ...

  2. I've lost my password, how do I retrieve it?
    To retrieve your password click on https://www.webcity.com.au/secure/domains/man.cgi and at the bottom of that page is a password retrieval tool. Note that the password will only be sent to the registrant/admin contact.If you need to have it sent to another email, you will first need to fax us ...

  3. I've registered a new gTLD but it doesn't show up in WHOIS
    Registration of a new .com, .net, .org, .biz or .info domain takes place instantly, however DNS propagation of new gTLD's may take as long as 48 hours. If you use any WHOIS other than Webcity's during this propagation time you may find that the domain does not appear in WHOIS. Also the domai...

  4. When I transfer a domain can I only choose 1 year?
    The global rule of gTLD domains is that at the time of a transfer only 1 year's registration can be applied for. If you wish to add further registration to your domain you can do so after the transfer is successful by using this form. Here you can renew the domain for a total of up to 10 years....

  5. Who can register a .com .net .biz .org .info?
    A .com .net .biz .org .info domain can be registered by any individual or organisation in the world. Apart from supplying contact details there are no registration pre-requisites. If the domain name is available it can be registered.