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Domain management

There were 8 questions found in this category:

Can I have my domain password sent to a different email address?
The domain password can only be sent to the current registrant contact email address. It cannot be sent to the tech or billing contact. If the registrant email address is inaccessible you will need to send a faxed request to Webcity, signed and on company letterhead, requesting that we upda...
Don't I need the nameserver IP when I change my nameservers?
No. You only need to know the IP if the nameserver does not exist in the registry. If your ISP or web hosting provider has given you the nameserver it is safe to say that the nameserver already exists in the registry.If the nameserver you want to delegate to does NOT exist in the registry and the na...
How do I change the IP of my nameservers?
Unfortunately, at the moment you will need to log into the Enetica management interface to do this. Enetica is Webcity's registrar and provide a management panel at:https://www.enetica.com.au/man.cgiOnce you have successfully logged in here with your domain name and domain password, click on Hostnam...
How long does it take for redelegation to take effect?
After you have successfully updated your nameservers the information must be transferred to all name servers around the world. This process is called propagation and usually takes between 24 and 48 hours.Note that if you perform a WHOIS search on your domain after redelegating you will see the new n...
I've forgotten the domain password and the registered E-mail address is incorrect. What can I do?
The domain password can only be sent to the domain registrant email contact. If you no longer have access to the registrant email address we will need to update the email address and have the password re-issued to the new address. Download the following template to make this change. You w...
What are Hostnames?
Hostnames are specific machines identified by their name which apears in the format hostname.domain.com.au, eg www.webcity.com.au or mail.webcity.com.au As far as domain management is concerned, a hostname is most commonly used to identify nameserers for a domain. Advanced users would use the '...
What is a name server?
A name server (or "nameserver") is a computer which maps domain names (such as mydomain.com.au) to IP addresses (such as 203.17.36.1). In other words, it tells your internet browser where on the internet your web page is.A domain name must be delegated to at least one nameserver to be functional. We...
Why is my domain 'inactive'?
If the status field of your domain info reads 'inactive' it simply means you have not assigned any name servers to your domain. If you do not know what your name servers should be it is best to use the following nameservers.primary: ns1.webcity.com.ausecondary: ns2.webcity.com.au...